Information Technology Department
To Contact the IT Department
- Email Helpdesk@mum.edu, or
- Log on to IT Dept. Helpdesk System, or
- Phone: 472-1170 or ext. 1170 for computers
- Phone ext. 4272 for Telecommunications requests
- For Audio Visual Support call ext. 2288 or go to the A/V webpage
But Before Contacting the IT Department:
Try These Things First to see if they help:
- Check that your cables are plugged in properly.
- Close and re-open your software.
- Reboot your computer.
Provide This Information to help us solve your problem:
- Where are you located? Building and Room#
- What is nature of symptom or problem?
- Are other people near you experiencing the same problem?
- When did you first notice the problem occurring?
- When was the last time it worked correctly?
- Mac or PC? and Operating System? and Wired or Wireless Connection?
- Your Contact Information!