Information Technology

Information Technology Department

To Contact the IT Department

  • Submit a IT ticket at helpdesk.mum.edu
  • Phone: 472-1170 or ext. 1170
  • Phone ext. 4272 for Telecommunications requests
  • For Audio Visual Support call ext. 2288 or 2233

But Before Contacting the IT Department:

Try These Things First to see if they help:

  • Check that your cables are plugged in properly.
  • Close and re-open your software.
  • Reboot your computer.

Provide this Information to help us solve your problem:

  • Where are you located? Building and Room#
  • What is nature of symptom or problem?
  • Are other people near you experiencing the same problem?
  • When did you first notice the problem occurring?
  • When was the last time it worked correctly?
  • Mac or PC? and Operating System? and Wired or Wireless Connection?
  • Your Contact Information via a valid email and phone!

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